ABTA
directline holidays is a fully bonded member of ABTA (The Association of British Travel Agents) so your money is protected. All package holidays sold on this web site are covered by our ABTA Bond (ABTA D6770). Full details of the protection provided are detailed here.

ATOL
All package holidays shown, which include air travel are ATOL protected by the Civil Aviation Authority. In some cases we act as agents for licensed tour operators: the relevant ATOL number is displayed with each holiday. In others we are the tour operator: our ATOL number is 9103. For flight only bookings we act as agents for licensed tour operators, except for scheduled flights which are e-ticketed or when the tickets are sent to you within 24 hours of payment being accepted. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. Full details of the protection provided are detailed here

VeriSign
Directline holidays protects its visitors with industry leading encryption technology from VeriSign. VeriSign provides a secure foundation for e-commerce and the VeriSign Secured® Seal remains the most recognised symbol of trust on the Internet. By choosing the latest and most visible website security - Verisign Extended Validation SSL Certificates - you can be confident that your data is protected when purchasing.

Investors in People
directline holidays is recognised as having achieve the "Investors in People standard". Investors in People provides a staff development framework that mirrors the business planning cycle (plan, do, review) making it clear for organisations to follow and implement in their own planning cycle. For over twelve years our experienced team has been offering impartial and well-informed advice to thousands of holidaymakers.

Advantage Travel Agents
directline holidays is a members of Advantage Travel Agents. This is the largest and most progressive consortium in the travel industry and gives us the buying strength of much larger companies meaning that you get the best holiday deals available. We remain independent of tour operators, airlines and high street travel agents so we are free to offer you the best deal available and aren't forced, like some travel agents, just to recommend a single company's products.

What Do Our Customers Think About Us
"I found your site easy to navigate, simple to book a holiday through, very competitive and full of bargains and your telephone staff excellent! Great company, I'll be recommending you to friends!"
Mrs C Donno, UK

"A well laid out site, easy to navigate and understand. The colour is easy on the eye and not to bright and very clear."
Mr M Hunter, UK

"This is the best site I have used so far! I have been trying hard to suit my husband, not an easy task! This is such an easy search method and even I have managed with my young grandson driving me mad!"
Mrs J Frame, UK