Directline Holidays FAQs

A: In this situation we would advise you to contact your travel insurance provider immediately to see if you are covered financially for such circumstances. If you decide not to travel, and therefore wish to cancel your arrangements, please e-mail us at cancel@directline-holidays.co.uk. Please note that cancellation charges will apply as per our booking conditions. We strongly request that you notify us as soon as possible and within 24 hours of your original scheduled departure time. For those of you with package holidays, this will also allow us the opportunity of notifying the accommodation supplier as quickly as possible to inform them that you will not be arriving and staying as previously planned.