Directline Holidays FAQs
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Q: I am due to travel from the UK today and my flight is delayed or cancelled due to adverse weather or strike action (force majeure), what should I do?
A: If you are due to travel from the UK today and your booking is a package holiday with a Tour Operator like Thomas Cook, Thomson or Cosmos...
We recommend you visit their website for an update. The majority of tour operators will display information regarding their flights if affected by adverse weather conditions and strikes. As details can change regularly you may want to visit regularly as they may advise of an alternative departure time and date. Your flight may become classed as cancelled or delayed due to force majeure. As we have to wait for the tour operator to declare this, we ask that you contact us only once you know, and we can discuss what options are available to you when you call.
If you are due to travel from the UK today and your booking is with an airline like Easyjet (EZY), Monarch Scheduled (ZB) or Ryanair (FR)...
We recommend that you check the status of your flight by visiting the website for the airline to see if they are displaying information about affected flights due to adverse weather conditions and strikes. We also recommend you visit the website for the airport you are planning to depart from as they may display information if they have been subject to temporary closure or suspended flights. Your flight may become classed as cancelled or delayed due to force majeure. As we have to wait for the airline to declare this, we ask that you contact us only once you know. We can discuss what options are available to you when you call.
We recommend you visit their website for an update. The majority of tour operators will display information regarding their flights if affected by adverse weather conditions and strikes. As details can change regularly you may want to visit regularly as they may advise of an alternative departure time and date. Your flight may become classed as cancelled or delayed due to force majeure. As we have to wait for the tour operator to declare this, we ask that you contact us only once you know, and we can discuss what options are available to you when you call.
If you are due to travel from the UK today and your booking is with an airline like Easyjet (EZY), Monarch Scheduled (ZB) or Ryanair (FR)...
We recommend that you check the status of your flight by visiting the website for the airline to see if they are displaying information about affected flights due to adverse weather conditions and strikes. We also recommend you visit the website for the airport you are planning to depart from as they may display information if they have been subject to temporary closure or suspended flights. Your flight may become classed as cancelled or delayed due to force majeure. As we have to wait for the airline to declare this, we ask that you contact us only once you know. We can discuss what options are available to you when you call.
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