While our website is easy and informative to use, you are of course welcome to call our team of friendly and knowledgeable travel agents. They will be happy to assist you with obtaining a quote, booking your fantastic holiday and answering any pre-booking questions you might have.

If you already have a quote for a holiday you would like to book, you can speed up your telephone enquiry by providing the holiday reference number given. Speak to one of our travel agents on 020 8239 8000

Sales Opening hours
Please call us within the following hours

Monday - Saturday	08:30 - 23:00
Sunday	09:00 - 23:00

If you have obtained a quotation on our website, then you can speed up your telephone enquiry by providing the reference number given. Speak to a Sales Adviser by calling 020 8239 8000 You can use our Customer Services Contact Form to submit your query and we will get back to you.

Our friendly Customer Services team is available to answer your after sales enquiries, discuss amendments and adding extras to your existing booking. We handle thousands of enquiries by e-mail each year carefully and efficiently for our customers. The majority are responded to within 24 working hours. If this is your preferred choice of contact then please use our contact form.

Customer Services opening hours are:
If you require after sales assistance or have already booked online, please contact our Customer Services team
on 08714 724 635.

Monday - Friday	9:00am - 5:00pm
Saturdays / Bank Holidays	9:00am - 4:00pm
Sundays	Closed

If you are looking for details of our post travel complaints procedure please click here

You can also contact us at
Directline Holidays | No. 1 Croydon | 12-16 Addiscombe Road | Croydon | Surrey | CR0 0XT

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