About us
What is Directline Holidays?
Directline Holidays is an online travel agent set up in 1993. Our experienced and friendly team is dedicated to helping holiday makers find their dream holiday at the best available price, in one easy search.
Customers to Directline Holidays can browse traditional holiday packages from all the leading tour operators, as well as holidays that are hand crafted by our team of travel specialists. These are designed to provide great experiences at outstanding value.
Our travel expertise doesn't stop at the beach. Customers can also book citybreaks, flights and hotels through our other websites. Additional travel services such as car hire and travel insurance can also be booked online with us.
Unrivalled choice at exceptional value
Our websites use unique technology to compare a database of holidays wider than any other online travel agent in the UK. This includes holiday offers from all the leading UK tour operators you know, as well as from many excellent specialists you might not expect.Holiday prices and availability are continuously updated to ensure all our customers get first pick of the very latest deals. We promise extra value through our online discount offered to every customer on top of deals available from tour operators on our site.
As a wholly independent travel agency, our team of travel specialists are always on hand to provide impartial advice and assistance, saving our customers time and offering peace of mind.
Book with confidence
Directline Holidays customers can trust their booking is in safe hands - we are ATOL and ABTA protected. Booking is simple and easy - take a look at our FAQs section for further details.
Customers can book securely online or contact our UK-based call centre and chat to a friendly travel expert. A shared passion for travel means everyone understands how important those well earned breaks are.
As an established travel agent we have strong partnerships with all the travel industry bodies you would expect to see. More importantly, we are committed to ensuring every customer booking is completely protected.
Customers can book securely online or contact our UK-based call centre and chat to a friendly travel expert. A shared passion for travel means everyone understands how important those well earned breaks are.
As an established travel agent we have strong partnerships with all the travel industry bodies you would expect to see. More importantly, we are committed to ensuring every customer booking is completely protected.
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ABTA - A fully bonded member of The Association of British Travel Agents (ABTA), membership number D6770. |
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ATOL - Full cover for holiday makers with ATOL protection, our number is 9103 |
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Verisign - Secure online booking with the trusted provider of commerce sites worldwide |
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Electron - Free Mastercard Debit, Visa Debit, Maestro - Free Paypal - 1.99% Mastercard and Visa Credit - 2.5% |
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Make the most of your trip abroad – get proper insurance and check out the Foreign & Commonwealth Office website at www.gov.uk/foreign-travel-advice to find out in a flash how best to avoid trouble. Packed with essential travel advice and tips, the website also offers up-to-date country information. |
Contact us
User our Customer Services Contact Form for a quick online response.
Call us on 020 8239 8000
Contact us by post at Directline Holidays | No. 1 Croydon | 12-26 Addiscombe Road | Croydon | Surrey | CR0 0XT
Find out more ways to Contact us
Call us on 020 8239 8000
Contact us by post at Directline Holidays | No. 1 Croydon | 12-26 Addiscombe Road | Croydon | Surrey | CR0 0XT
Find out more ways to Contact us
Travel agent of choice
To ensure the widest choice of holidays available online at great value and quality, partnerships with reputable and leading tour operators are essential. We work with all the UK leading travel operator brands as well as carefully picked specialist brands.
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Industry Recognition
Our team is supported by an award winning online booking website that is recognised throughout the industry...
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Finalist for 'Travel Company of the Year - Retailer (annual turnover in excess of £50 million)' |
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Winners of the 'Online Travel Agent of the Year' category |
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Winners of the Business Productivity Award sponsored by Microsoft Office |
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Recognition as one of the UK's fastest growing private companies and the highest ranking travel company |
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Voted one of the UK's top 10 online travel agencies |
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A commitment to staff development has been twice recognised by IIP |
Tell us what you think
We work hard for all of our customers and are always looking to the future and ways we can ensure our customers receive excellent service.
If you have any feedback on our site, your experience or thoughts on how you think we can improve what we do, please use our feedback form.
If you have any feedback on our site, your experience or thoughts on how you think we can improve what we do, please use our feedback form.
Customer services
Visit our customer services form if you have a query regarding your booking
Holiday Insurance
Essential for travel - Click here for details of the our low-cost cover we offer
Job Vacancies
See our latest vacancies if you're interested in a career in travel
Our Affiliates
Complete our affiliates form if you'd like to be an affiliate
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