XL

XL LEISURE GROUP
The XL Leisure Group (XLLG) has ceased trading today, 12 September 2008. Affected tour operators include:

Freedom Flights Limited - ATOL 5296
Kosmar Villa Holidays PLC - ATOL 1760 - which traded as: Kosmar Holidays
Aspire Holidays Limited - ATOL 6536

The Really Great Holiday Company PLC - ATOL 3827 - which traded as:
Cruise City
Excel Holidays
The Florida Skytrain
Transatlantic Vacations
Travel City Direct
Travel City International

All outbound holiday flights have been cancelled with XL Airways, so please do not go to the airport.
 
People who booked with an XLLG tour operator and have not yet travelled will be able to claim a refund, but with large numbers of people affected it will take some time for the CAA to deal with claims.

If you wish to book an alternative holiday, you will unfortunately have to pay again and make a claim for a refund from the CAA. To search for an alternative please click here www.directline-holidays.co.uk

For further information from the CAA and to download a claims form click here: http://www.caa.co.uk/default.aspx?catid=1804

For advice for passengers abroad click here: http://www.caa.co.uk/default.aspx?catid=1804&pagetype=90&pageid=10052

If directline holidays have organised your package holiday you will see ATOL 9103 on your confirmation. Only in these cases are we responsible for arranging alternative flights or, if this is not possible, for providing a full refund of the package price.  If the alternative flights are at an additional cost, you may choose to pay the additional costs or accept the full refund.

PLEASE NOTE: there is more information on www.atol.org.uk and www.abta.com.