Phone Bookings

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FAQs > Phone Bookings Back to Main FAQ page

Do you charge a booking fee for credit card payments by phone?

We accept payment by Delta, Switch/Maestro, Master Card and Visa...

No, this isn't currently possible. If you need to cancel your booking, please email us at cancel@directline-holidays.co.uk. Tour operator cancellation charges will apply...

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Are there any 'additional' charges when booking by phone?

We try to include all taxes, supplements and surcharges in the price you see on every part of the website...

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How do I cancel or amend my holiday booking by phone?

For information on how to cancel or amend your holiday, visit Amendments and cancellations.

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What is my booking reference?

Your booking reference is 14 digits long and starts with 8 zeros e.g. 00000000123456.

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