Miscellaneous

As a general rule, a holiday includes return flights (and airport taxes), the stipulated accommodation, and transfers...

Please use the customer services form, or if your booking departs within 7 days call us on 0800485635...

We will endeavour to respond to your email within 72 hours, however in peak periods this may take longer...

Yes in many circumstances we can offer a deposit/part payment scheme. These are only available over-the-phone....

If you would like to find out more about the information we hold about our customers, how it is stored and how it is used, please view our Data protection, Privacy Policy and Marketing Statement...

For all questions concerning payment of your existing holiday, please ring 020 8239 3322. For any other enquiries regarding existing bookings...

During peak season you'll find that cheap late deals are almost impossible to find and the best deals have already been taken by those who have planned ahead...

ABTA, The Association of British Travel Agents, is the organisation which represents UK travel agents and tour operators responsible for the sale of around 90% of all package holidays...

A tour operator combines different components to create a holiday. The most common example would be a flight on an airline, including a transfer from the airport to a hotel...

Fuel Supplement Fuel supplements have been added to reflect increases in the cost of aviation fuel. These supplements vary by tour operator...