ABTA Travel Agents
directline-holidays are proud to be a fully bonded member of ABTA (the Association of British Travel Agents) and works hard to provide the best service and professional standards, as well as peace of mind, for its valued customers. Booking a holiday through an ABTA travel agent ensures that each and every customer is being dealt with by a reputable and financially stable company, will receive a high level of service, and can be secure in the knowledge that all money paid is safe, with their holiday fully protected by a governing body.
ABTA Travel Agents - Committed to high standards, and excellent service
With a 50 year history and more than 1,500 members, ABTA is the largest travel trade organisation in the United Kingdom. All ABTA travel agents have to pay to join and must meet certain requirements to be allowed membership. Companies must prove that they can meet the organisations' high standards of trading practice, with ABTA travel agents needing to meet the recommended financial requirements and provide secure protection for all customers. ABTA travel agents finances are regularly monitored and checked, to help reduce the risk of anything going wrong. In terms of staffing, ABTA travel agents must employ fully qualified employees, with the right level of experience. Most importantly, all ABTA travel agents must continually adhere to a strict Code of Conduct, to maintain the reputation and standing of the association, and to promote the best interests of the customer.
ABTA Travel Agents - Peace of mind and a fully protected holiday
There are many benefits to be had by booking a 2010 holiday through an ABTA travel agent such as directline-holidays. Customers can be confident that all package holidays sold on this web-site are covered by our ABTA bond (ABTA D6770), and in the unlikely of things not going to plan, can be assured of full financial protection, and remain secure in the knowledge that they will never be stranded abroad. Booking with an ABTA travel agent also ensures that all holiday descriptions are accurate, and customers can be given comprehensive advice on insurance, health requirements and documentation, such as passports and visas. As a regulating body, the organisation also enforces that all ABTA travel agents respond to any complaints within strict time limits, and can act as an independent arbitrator if needed.
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